About Freezone
What is Freezone?
Better still, if you do max out your quota and become shaped, downloads from the Freezone will still be accessed at full speed. All iiNet broadband and Naked DSL accounts include access to the Freezone. (excludes mobile broadband and satellite)
Freezone is unmetered for Internode ADSL and Fibre to the Home broadband customers.
What's not in the Freezone?
Traffic from Freezone content can also became metered if you alter the DNS settings on your computer. We recommend using the automatic settings assigned by our servers to ensure this doesn't happen.
While the actual download of data isn't counted towards your monthly quota, some sites may require you to pay for content you download. For example, downloading music from iTunes Australia won't count towards your quota, but will still have to pay for the actual product.
Lastly, uploads to iTunes Australia are not counted as Freezone traffic and will be counted towards your quota.
Video on Demand
How fast does my broadband connection need to be to view videos on Freezone?
Users with connection speeds of 1.5Mbps or less may experience disruptions in the video. To minimise any streaming problems, don't download anything else from the Internet at the same time as watching video.
Which web browser can I use to watch video?
Your browser must have Javascript and cookies enabled for the videos to work properly.
Can I record, download and save video?
TV Channels
The EPG (Electronic Program Guide) will provide any available programme information for each channel.
Special live event streams will not show up on the EPG, but will instead have their own sections under the Video on Demand categories and will feature in the Live Broadcasts section of the homepage.
Radio Stations
What's the difference between playing a radio station and downloading the m3u/pls file?
When you choose to download the m3u or pls file of a radio station, your browser will ask you to open or save the file to your computer. You can then use your preferred media player to open the file and listen to the radio stream. This means the radio station will keep playing even after you close your browser.
Which media player can I use for streaming radio stations?
Which web browser can I use to play radio stations in-browser?
Your browser must have Javascript and cookies enabled for the radio stations to work properly.
Playlists
The Playlist allows you to create and save custom lists of Freezone video and radio content to enjoy the way you want to enjoy it.
You will need to have an active iiNet, Westnet, Netspace or Internode broadband account to log into Freezone. To begin, click the sign in button at the top of the Freezone website and enter your account username and password.
Creating, switching between, clearing, and deleting playlists is all done from the Manage Playlists drop-down menu. To add a video or radio station to a playlist, click the small + icon in the bottom right corner of a video/radio thumbnail image.
