about freezone

What is the freezone?

The iiNet Freezone is a selection of sites and servers on the internet that you can download from, without it counting towards your monthly quota. Better still, if you do max out your quota, downloads from anywhere in the Freezone can still be accessed at full speed.

What websites are included in the freezone?

iiNet website
iiNet Toolbox

Download sites and mirrors

iiNet FTP Server (ftp link)
Qmail mirror
3FL download mirror

Games

Gamershell downloads
3FL Games Network
3FL game servers

What's not in the freezone?

While browsing, you'll need to be careful about clicking links or ads that could take you out of the iiNet Freezone. Once you've ventured into non-Freezone territory, data will be counted towards your monthly download quota.

Freezone content can also became metered if you alter the DNS settings on your computer. We recommend using the automatic settings assigned by our servers to ensure this doesn't happen. While the actual download of data isn't counted towards your monthly quota, some sites may require you to pay for content you download. For example, downloading music from iTunes Australia won't count towards your quota, but will still have to pay for the actual product.

Lastly, uploads to iTunes Australia are not Freezoned for Naked DSL. This means they will be counted towards your quota if you're on a Naked plan.

faq's

General Freezone FAQ's

Does use of the freezone affect my download quota?

The iiNet Freezone is a selection of sites and servers on the internet that you can download from without it counting towards your quota. Better still, if you do max out your quota, downloads from anywhere in the Freezone can still be accessed at full speed. All iiNet broadband and Naked DSL accounts come with access to the Freezone.

Radio Requirements

How fast does my broadband connection need to be to listen to radio stations?

The radio stations are provided at bandwidths of either 96kbps or 128kbps, depending on the station. All iiNet broadband customers can listen to our radio stations, but the less bandwidth your account has, the slower the rest of your Internet connection will run.

For instance, customers on the iiNetwork (broadband2+ and Naked DSL) have connections with bandwidth ranging between 1536kbps and 24576kbps, determined by distance to the exchange and other factors. The fraction of bandwidth which the radio stations use is small (1/12 at the most!), so your overall connection speed shouldn't be affected.

Customers on our wholesale network (broadband1 and some legacy accounts) have set bandwidth allocations between 256kbps and 8000kbps depending on the account. You can listen to radio stations on such a connection, but Internet performance can suffer if you're listening to a 128kbps radio station on a 256kbps connection.

What's the difference between playing and streaming radio stations?

When you choose "Play" for any station, the radio station will appear in a pop-up window inside a Flash-based player. This means you will hear the music for as long as your browser is open.

When you listen to the radio station with the "Stream" option, your browser will ask you to open a .pls file with whichever program your computer has set up to play them. Tell it to open the file, and the program will play the radio station for you. This means the radio station will keep playing even after you close your browser.

Which media player can I use for streaming radio stations?

Windows Media Player (Windows), iTunes (Windows/Mac), Winamp (Windows) and RealPlayer (Windows/Mac) can all play our radio station feeds.

Which web browser can I use to play radio stations in-browser?

For Windows, we recommend Internet Explorer 6 or above with the latest version of Adobe Flash. On the Mac, we recommend Safari and the latest version of Flash.

Your browser must have Javascript and cookies enabled for "Play" to work properly.

Video Requirements

How fast does my broadband connection need to be to view video?

Video will be available as a streaming Windows Media running from 512kbps to 1Mbps. Any broadband users on the iiNetwork should be able to view video without significant disruptions.

Customers on our wholesaler network with connection speeds of 1.5Mbps or less may experience disruptions in the video. To minimise any streaming problems, don't download anything else from the Internet at the same time as watching video.

Which media player can I use to watch video?

Video will be delivered in Flash and Windows Media Video (WMV) format; to view it, you'll need at least Flash Player and Windows Media Player version 10 or its equivalent. Your browser may prompt you if it needs to install any extra software to make the streams work.

Which web browser can I use to watch video?

Most browsers can play Flash Video but to see the full list please visit http://www.adobe.com/shockwave/download/alternates/.

While the media player will run in most browsers, we suggest Internet Explorer 6 or above, or its equivalent.

Your browser must have Javascript and cookies enabled for the player to work properly.

Do Apple Mac users have to do anything extra to be able to listen to the radio or watch a video?

Mac users should be prompted to use iTunes or their media player of choice when choosing "Stream" for any radio station. "Play" should work as long as the latest version of Adobe Flash is properly installed.

Flash Video will work fine if you have the correct browser and Flash version installed. You will need Windows Media™ Player components to play WMV videos on your MAC, you can download Windows Media™ Components for QuickTime for Intel or PowerPC based systems at the Windows Media© Components for QuickTime download page. There are instructions to install the software on the same site you download it from.

What is the minimum configuration for Windows required to watch video?

Windows minimum system requirements:

Intel or AMD processor, 1Ghz or faster
Windows Vista, Windows XP Home/Pro, 2000/ME
256 MB RAM, 512 MB recommended
Internet connection: 256Kb/s or more
Internet Explorer 6, Firefox Web browser with the Adobe Flash pluggin installed
DirectX 7.0 compatible 3D Video Card recommended

What is the minimum configuration for Mac required to watch video?

MAC OS minimum system requirements:

Intel or PowerPC G4 1 GHz or faster
Mac OS X 10.3.9 or higher (required to run Windows Media Components for QuickTime)
QuickTime 7.0 or higher (required to run Windows Media? Components for QuickTime, 7.1.6 or higher recommended)
256 MB RAM
Internet connection: 256Kb/s or more
Safari, Firefox Web browser with the Adobe Flash pluggin installed
3D Video Card recommended

Limitations

Can I record, download and save video?

Due to copyright and broadcast restrictions, you're not allowed to record video, download and save video, or capture the video streams to a local file using stream-ripping software.

Why can't I access the video if I am not on an iiNet connection?

iiNet's video streams are only offered to customers on iiNet connections.

If you think you should be able to view the video from your current Internet connection but our website indicates otherwise, please notify iiNet Support on 13 22 58.

Troubleshooting

When I click the link to watch video or "play" music, nothing happens.

It's possible you have a pop-up blocker installed, and it's misbehaving.

Internet Explorer users can control IE's native pop-up blocker from the "Tools" menu. In the "Pop-up Blocker", it's possible to either deactivate it completely or add an exception by adding the address *.iinet.net.au to the exception list.

Safari users can go to the "Safari" menu and untick the option to block pop-ups.

Firefox users can control pop-ups by going to "Tools", "Options" and "Content", then clicking the "Exceptions" box on the right-hand side of the window level with the option to "Block Popup Windows". Add *.iinet.net.au to exceptions, then click "Allow" on all open configuration windows.

When I try to launch the video player, I receive an error message.

Try closing your browser and re-starting it.

Windows users should ensure that all Windows Media Player components are up to date by going to Windows Update.

Ensure that your firewall isn't blocking your browser.

The video image disappeared when I clicked a control, or is invisible.

Here are some known issues with the Windows Media Player plugin and (where applicable) the solution. These only apply to the old plugin.

If, when playing a video, the video image is either invisible or disappears when you click a control, you need to adjust the plugin settings:

When the player is active, right-click on it and select 'Options...'

At the bottom of the window should be a 'Video Acceleration' option. Change it from full to half (or to zero, if needed) by moving the slider.

I have Firefox with Windows Media Player 11 installed and video is not playing.

You may need to download the Windows Media Player plugin for Firefox before the video will play.

In Internet Explorer 6, I only see sound and a static screen shot. No video plays.

Right-click the video window and go into "Settings". Uncheck the box labelled "Dialup", and check the box labelled "Auto-detect connection speed".

Under Windows, I only see a blank window when I click to watch video; the video doesn't play.

Visit http://support.microsoft.com/kb/940029 for more information and instructions on how to fix this error

I get an Internal Server Error when attempting to watch a video.

We've seen this happen when Google Mail (GMail) is open in another window, specifically in Firefox. Try logging out of Google Mail and closing that tab or restarting Firefox altogether.